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J

New Member

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2 Messages

Thu, Jul 29, 2021 1:53 AM

Substation Box on property

Hello! My husband and I bought a home with a “substation” located on our property. We are wanting to know what this box actually does. Also, we would like to have AT&T internet service but we were told that we aren’t in the service area? If so, what does this box actually do? We would appreciate to talk to someone who can give us factual information. We would like to become customers but don’t appreciate the run around considering we inherited this equipment on our property. 

Thank you 

spoom2

ACE - Master

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12.6K Messages

3 m ago

The "box" will be within an easement, which is controlled by your local city or county government. As far as service goes you can put your information in the link for check available services to see what's available to you.  

New Member

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2 Messages

3 m ago

I appreciate your comment! When we put our address in, there are no services available which is why we are wondering what the box does that is just a couple hundred feet from our home. 

spoom2

ACE - Master

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12.6K Messages

3 m ago

Use this link to see who serves your area you may not even be in an AT&T area.  I can only guess what's in the terminal, not all are for customer distribution service.  Since I have no idea where you're located the link provided will tell you the service in your area. 

my thoughts

Employee

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18.1K Messages

3 m ago

PICS? The substation may be just a relay to move the signals farther down the line.

If your in a more rural or semi rural area, what does the neighbors have access to?

It is possible your in a LEGACY DSL service, best speed of internet 6 with 150G data cap.

The company quit accepting new accounts for LEGACY service as they prepare to turn off this older equipment. If this is indeed your case, for about 20% of ATT footprint, the option would be cellular service, aka hotspot. 

You may also be in an area that was sold off to another telco provider such as CenturyLink, Frontier, TDS, Windstream, etc... in these cases ATT would not offer service(s) as the outside wiring and equipment belongs to a different company..

Frontier purchased all of the Connecticut (SNET) operations back around 2015. 

They also have purchased GTE/Verizon assets in California, Florida, and Texas some years back.

CenturyLink purchased USWest (Quest) baby bell operations a long time ago and some rural areas from others.

Similar TDS bought out several smaller rural operations. 

Zip code?

Constructive

Employee

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23.5K Messages

3 m ago

AT&T is under no obligation to describe what the box is for 

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