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vineetgoel's profile

Contributor

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1 Message

Friday, October 11th, 2019 12:31 AM

Rewards Card for moving over existing connection

Hi,

 

On your website I saw this option of getting a $300 reward card upon moving my existing internet connection over to a new location within the ATT connection. However, upon finishing the moving process on the website and checking out, I don't see any mention of the rewards card anymore. When will I receive this rewards card?

 

Here is a screenshot of what I clicked on:

Screen Shot 2019-10-10 at 5.17.45 PM.jpg

 

Best,

Vineet

1 Attachment

ACE - Professor

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5.8K Messages

5 years ago

There are restrictions that prevent most existing customers from getting the rewards cards. Read the offer details and call and sk why you aren’t eligible. I moved recently and didn’t get the rewards. I do not recall why I didn’t qualify. 

Former Employee

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22.2K Messages

5 years ago

Last time I checked, the choices were get $300 Rewards and pay full price for services (tv/internet) or get a new 12 month contract with discounts.

 

If the discounts are $50, this is $600 savings over the 12 months compared to taking $300 up front and paying the $600 extra costing net $300 more. In other words, discount offers cannot be combined... it is one or the other. 

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