Reward card theft
Pretty amazing that after 3 phone calls to check on it Reward card that I was told it was delivered, activated and used. I never received the card. The final answer I got was report the theft to the police (for $100 gift card), call the store it was used at and see about a refund. Other than that - tough luck. How did the card get activated without my information? And AT&T didn’t really care. Great customer service (sarcasm) and they acted like it was my fault.