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caloak's profile

Contributor

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3 Messages

Mon, Jun 3, 2019 3:30 PM

Requires Support Plus membership

This is unbelievable ... ATT takes several hundred dollars a month for my Mobile & UVerse accounts and then they want more money for a Support Plus Membership????????????

this is blank blank blank blank ... ATT doesn't like realspeak

also it seems we have limited McAfee security suite use

anyone else find these issues

I am becoming more and more unhappy with ATT

I am looking at pulling the plug

I will keep my several hundred dollars a month

ATTHelp

Community Support

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171.4K Messages

2 y ago

Hello there, @caloak.

We'd be happy to answer and questions you may have, and provide any help you may need.

AT&T Support Plus is a 12-month subscription plan for advanced technical support for both computing and home entertainment, and covers problems that are excluded in the normal AT&T service agreement. The plan is optional, but may be recommended in certain situations.

What kind of issues are you having at this time? We'd be happy to try our best to resolve them for you without the subscription!

Additionally, the AT&T Internet Security Suite powered by McAfee is free for use with AT&T Internet plans that meet or exceed 3 Mbps speeds. Instructions to install are provided in the link above.

We hope this answers any questions you may have. Please let us know if we can be of any help.

Alexander, AT&T Community Specialist

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