Get the new iPhone 15, iPhone 15 Plus, iPhone 15 Pro & iPhone 15 Pro Max from AT&T Now!
Get superfast AT&T Fiber internet
Patskids937's profile

New Member


1 Message

Tuesday, April 25th, 2023 10:48 PM

Received the wrong reward

I signed up for new service and was supposed to receive a $100 gift card with an additional $50 gift card.  I received the email with the code for the $100 gift card but then received an email with a code for online game access which is worthless to me.  I spoke with the rewards center chat and they said they couldn't help me until an additional 30 days of service(?). 

Community Support


221.7K Messages

5 months ago

We know that you want to get the reward you actually signed up for, Patskids937.


As the Reward Center advised, you'll have to wait the additional 30 days, then reach out to the rewards team to have them send you the $50 reward card.


If you need help with anything else in the meantime, don't hesitate to reach back out.


Thank you for visiting the AT&T Community Forums.


Aminah, AT&T Community Specialist

Not finding what you're looking for?