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Thu, Jul 29, 2021 2:17 AM

New build house, no internet options

We have just built a house in a rural area.  The houses all around us have AT&T internet, but AT&T is saying it's not available for our address.  We've had the USPS address for at least six months now.  Is there a way to get a tech support specialist out to our house to verify that we do have an internet connection available?

my thoughts



18.1K Messages

3 m ago

What services does the surrounding houses have?

I suspect being rural your in a LEGACY DSL area with best speed of 6 and 150G data cap.

ATT has stopped adding any accounts to LEGACY services as they prepare to turn off those services in the future.

80% of ATT footprint has UVERSE based services of ADSL2+ (best speed of 18), or VDSL FTTN ( speeds of 25, 50, 75, 100). Both of these services have 1T data cap. 

The newest service is direct fiber available to over 15 million addresses start of 2021 with another 7 million being added during 2021-2022 build out within 90+ markets in 21 states. 

In LEGACY DSL areas where not profitable to upgrade hardwired service the option from ATT will be cellular service with most being HOMEBASE product aka HOTSPOT while 1.1 million addresses within select areas of 18 states will have FIXED WIRELESS from part of the CAF-II project completed in 2020.

Other options likely to be available to you besides cellular will be satellite.

Enter your zip code to find the ISPs that service the zip code, but may not offer service to your address. 


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