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Sat, Sep 14, 2019 2:11 AM

My profile says that I have 1 pending order. I have not ordered or authorized any changes to my acc

My billing profile on says that I have 1 pending order, but refuses to explain what it is.  I have not ordered or authorized any changes to my service in more than a year, so whatever it is, it has no business being there.  The so-called support links give no help of any kind, and prevent me from ever getting through to a human being.  All three of these facts show that deregulating AT&T was a very bad idea.  They no longer have to care.


Brand User

Community Support


140K Messages

a year ago

Hello @jdgalt,

That's not the experience we want anyone to have, let's see what we can do. I'll be inviting you to a PM (private message) to further investigate. Please look in your inbox for a message from me.

Mihai AT&T Community Specialist

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