New Member
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3 Messages
My Internet 100 bill should be $65 a month, but AT&T has been charging me $71 a month.
I have Internet 100 stand alone service. I am supposed to get $10 off a month. I started paying $60 a month about 2 years ago, and now the price is $71 a month. However, the "My Plan" section of AT&T's own website says I should be paying $65 a month. However, my bill has been $71 a month for the past 9 months or so. I just noticed the discrepancy.
I've called and chatted with AT&T multiple times, and no one can give me an answer. I can't even find what the prices are for the Internet 100 plan on AT&T's website. All I see is that the introductory price is $55 a month for a year, but nowhere does it say what the standard price is.
steveinaustin
New Member
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3 Messages
3 months ago
I forgot to say that in addition to the $71 a month charge for the Internet 100 service, my bill adds on $0.38 for TX state cost recovery charges for a total bill of $71.38.
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JefferMC
ACE - Expert
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32.3K Messages
3 months ago
Your printed bill (or PDF of the printed bill) only shows two distinct line items?
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ATTHelp
Community Support
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215.1K Messages
3 months ago
Hi there, steveinaustin. We understand that your billing has changed. Let's look at that together.
In order to help you further, we are going to bring is conversation to the AT&T Direct Message space. You will see a chat icon, next to a bell icon, in the upper right corner of this thread. Our next message will appear there.
If you do not see the next message right away, then please log out of your forums account and back in.
Looking forward to helping with your billing.
Matthew, AT&T Community Specialist
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