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VP0218's profile

New Member


2 Messages

Thursday, March 9th, 2023 4:45 AM

Malware Intrusion

​I have a suspicion that an ex has hired someone Ito hack my home network and devices due to some kind of zero day, back door or no click malware. How can I protect my home network and devices from these attacks? Can I upgrade to a better network monitoring service?​

Accepted Solution

Official Solution

Community Support


231.2K Messages

1 year ago

Hello, @VP0218! We do understand how important it is to make sure your information is protected.


The AT&T Active Armor mobile security app scans your mobile device and all apps for malware. It looks for Trojans, worms, spyware, and other suspicious software. Mobile Security scans on demand and when app installation occurs. If you select Monitor File Settings, the app also actively monitors your files.


We hope this information helps. Thank you for contacting AT&T Community Forums. We are here if you have any other questions or concerns.


Rachel, AT&T Community Specialist

New Member


1 Message

10 months ago

I have been going through the same thing and what’s worse is while in the store they get a tx message and start helping them hack my phone for I’m assuming they were bought it’s so sad that an employee would help someone do this to your account but it’s happening to me now and I’ve been going through this for a few years now with no help what so ever from Att

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