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Isai90210's profile

Contributor

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1 Message

Tuesday, June 19th, 2018 7:20 PM

Internet speed is jumpy.

so my internet speed goes from 22mbps to 15 to 4 to 1 to like 200kbps making me extremely laggy with anything i try to do and sometimes it just goes out completely like someone restarted it and i either have to restart it myself or just wait for it to stop acting up i already contacted customer support but they're obviously no help at all. i have the 24mbps plan

ACE - Expert

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35.8K Messages

6 years ago

Are you able to monitor your upstream usage, and/or your downstream usage outside of the testing you're doing?

 

A lot of the time, the sort of issues you're reporting are caused by traffic you didn't expect or know about.

 

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