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Community Support

Community Support

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2.6K Messages

Tue, Oct 24, 2017 1:29 PM

Internet Options - AT&T Fixed Wireless Internet

 

Rural_Internet.png Bringing The Internet To You!

 

Internet needs to be everywhere. AT&T is working on it with AT&T Fixed Wireless. It's a technology that uses the LTE network to bring internet to you. It is not available everywhere but we're working on it. Interested?

 

Check To See If You Can Get AT&T Fixed Wireless Internet 

  1. Check availability.
  2. Let us know if this will be for personal or business use.
  3. Enter your zip code or telephone # if you are an existing member.

 

What Is AT&T Fixed Wireless Internet 

AT&T Fixed Wireless Internet is a service that uses an outdoor antenna to provide a strong signal for internet connectivity. AT&T Fixed Wireless Internet is only available in select (typically rural) areas. AT&T Fixed Wireless Internet provides Internet download speeds of 10Mbps or over. Check out the cool video below for more information! 

 

Note: AT&T Fixed Wireless Internet is not available in all areas but is working to expand. The AT&T Community team does not know if or when certain areas will be expanded or if it will have AT&T Fixed Wireless Internet or other internet services.

 

NAT and Gaming

At this time, Fixed Wireless is not capable of adjusting the NAT. AT&T does have information if or when this will be supported. 

 

For more information like pricing, data questions, and technical specs, check out our AT&T Fixed Wireless Internet Homepage.

 

 

ChrisZ, AT&T Community Specialist 

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For additional support, please visit us at our AT&T services hub.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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1 Attachment

Tutor

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4 Messages

4 y مضت

We were going to cancel DSL anyway as it just no longer worked.  It was probably premature since I understand they will no longer install,  and it was possibly the only option. You are right, they may not send a tech out if you have other service and are trying to get an optional service.  

mdram4x4

Master

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9K Messages

4 y مضت

ATT better get on the ball

 

verizon 5g started rolling out

$50 a month for 300mb-1000mb speeds

Contributor

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11 Messages

4 y مضت

I have a suggestion that would drastically increase the number of AT&T Fixed Wireless customers:  OFFER UNLIMITED BANDWIDTH with no overage charges or fees! I live in a rural area who fortunately has a local 802.11-based wireless Internet provider with unlimited bandwidth, but the service is poor and expensive (I'm paying $70/month for 6Mbps down/1Mbps up. I'm lucky if I get 2.5Mb down, and the service frequently drops, requiring equipment reboots and/or calls to the provider who is only available for support M-F, 8-5).

 

When I received the AT&T mailer about the Fixed Wireless offering, I was ready to sign up immediately....until I read the fine print about the 170GB bandwidth cap unless I want to pay overage charges of $10 for each addt'l 50GB up to $200, which would be extremely cost prohibitive for me. I average 750GB a month for a family of five with about 8-10 devices at any given time (smartphones, laptops, game systems, streaming devices).

 

I'm telling you, if AT&T would become the leader in the industry and finally offer fixed wireless with true unlimited bandwidth, just like broadband providers have been doing for years...i.e., no overage charges or caps, no 4 device limit (which is silly...I should be able to use as many devices on my home LAN as I want...it's all going to NAT anyway), etc...if AT&T would finally offer this, I would leave my rural Internet provider TODAY for AT&T and tell all my rural community friends and family to do the same.

 

All I can say is, whoever gets there first--Sprint, Verizon, AT&T, or other--that's who I'm going with. C'mon AT&T, us rural folks are ready for the real deal, which means more profits for AT&T! Let's go!

jezraj

Teacher

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20 Messages

4 y مضت

You are falsely assuming that AT&T actually offers the service where you
live. I also live rural and have a pile of advertisements from ATT about
this service being available where I live. Twice the installers have
been to my place and they told me that either the transmitter hasn't
been turned on, or the service will NEVER be available at my location.
jezraj

Teacher

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20 Messages

4 y مضت

Fixed Wireless is designed to allow ATT to invest the least amount of money in infrastructure while still allowing ATT to tap into CAF funding.

Tutor

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2 Messages

4 y مضت

That's exactly the problem here. i have DSL, yet ATT will not the fixed wireless to replace  dsl as you suggested. The last time i checked, the hot spot is extremely expensive in comparison to dsl or fixed wireless.

jezraj

Teacher

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20 Messages

4 y مضت

@EHJr-Txthe Fixed Wireless service is primarily being used by ATT to get Connect America Fund dollars. As such, ATT is only really offering the service is select geographic locations that are eligible for CAF money.

Tutor

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2 Messages

4 y مضت

I have had service for quite a while now and couldn’t be happier. I realize not everyone has had my experience but I have nothing bad to say about AT&T internet. The installation guy was professional and knowledgeable and I’ve had no outages.

Contributor

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1 Message

4 y مضت

I have a tower site at 32785 Birch Hill Rd on Palomar Mountain CA an it provides great coverage.  AT&T was up her about a month ago and they level a survey mark on my property but I have not been able to get a hold of the AT&T technicians that came out. Who can I contact at AT&T  in regards to new tower sites?

Thank you,

Fred White


Contributor

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1 Message

3 y مضت

Worst internet ever!! The equipment is unstable, att does not have a system in place to fix equipment issues. The customer service is horrible. 

I'm currently paying for a service that doesn't work and att doesn't know how to fix. Learn the system before you sell it!!

jezraj

Teacher

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20 Messages

3 y مضت

JennieC,

Sorry to be the one to break the news to you

AT&T's wireless service primarily exists so that AT&T can get a massive free handout of taxpayer money from the FCC's Connect America Fund, and building infrastructure that is actually capable of providing service is not a requirement for the free handout.  Hiring competent customer service agents would cut into AT&T's profits. In order to maximize the profit from the free money, AT&T will cut every conceivable corner possible.  It is a policy that is bad for the citizens, bad for the customers, but excellent for the executive bonuses and shareholder return.

Tutor

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4 Messages

3 y مضت

You are 100% correct.

Tutor

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4 Messages

3 y مضت

Amen!
mdram4x4

Master

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9K Messages

3 y مضت

if you get a verizon signal, they have a new unlimited prepay jetpack plan.  been using it for 3 months and its great

jezraj

Teacher

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20 Messages

3 y مضت

Interesting...

I can get a fairly weak Verizon signal. it isn't much, typically around -116dBm, and that can get me close to 1Mbps down 50Kbps up, which is far superior to AT&T's non-existent offerings. 

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