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New Member

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1 Message

Fri, Aug 6, 2021 2:52 AM

Internet Issues

Is anyone facing any issue in uploading files? I am using internet 300 plan, I am facing a lag in uploading my files, it was working perfectly fine before but now I am having this issue for last two days.

ATTHelp

Community Support

 • 

171.5K Messages

2 m ago

We are here to help get your internet back up to par, @.

 

How many devices do you have connected to your network?

 

Have you rebooted your gateway?

 

If you have to many devices on your network at once, it may cause slow speeds which is causing your that slow upload. You can use our Smart Home Manager Tool to:

 

  • Check how many devices you have connected
  • Run Health diagnostics
  • Manage and Change your Wi-Fi network information

Also, we suggest that you reboot your gateway because this will refresh your network.

 

Let us know if this helps.

 

Marc, AT&T Community Specialist

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