Internet Basic 6 or Internet 12 from Internet Basic 3, without tech. visit? Possible?

Your not going to be able to upgrade with the above stats... not enough Max Rate.

If being offered an upgrade, likely a change from ADSL2+ to either VDSL FTTN bonded pair or to direct fiber... either is a several hours upgrade with tech onsite and inside residence. If this is not acceptable, recommend considering upgrade in the summer when no longer have a health crisis

Thanks, this is the info I needed.

Similar question, but I'm wondering about the possibility and value of switching from Internet 6 to Internet 12 with these stats:

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@lynnewio

I am not seeing the internet 12 upgrade, but you are close....

For the internet speed trying to go to the user (sync) rate is 14400, would be looking for a max rate of around 16. The upstream is there to support 12/1. Possible may be able to move to 10/1. The closer you get to your max rate the lower the SN margin. Below 6.0 have problems your currently 7.4 would feel better if that was up around 9 or higher to upgrade... that means your max rate would need to be higher.

Recommend Internet 10, if does not work you would be lowered to internet 5.

6 and 12 are older speed tiers no longer offered, replaced with 5 and 10.

Are you willing to try 10 knowing if does not work you will actual drop in speed to 5?

edit... notice your current profile is 7200 (actual 7194) to double speed profile would double sync rate that is where the 14400 sync rate comes from I mentioned above.

Hmm...It looks like only have the 6 and 12 options.