I have not had no internet

Sorry to bother you but this is the second day I have came home and I have not had no internet I do not know what happened or what's going on and I really need my internet so can you please see what you can get done thank you and can you please please find out what's going on

[edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]