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Tutor

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6 Messages

Fri, Apr 19, 2019 8:14 PM

How to get AT&T internet in rural area

So, I live in a rural community. My neighbor, who lives across the street from me, has AT&T internet. He says they had a service tech come out to their house and get on the roof and do some walking around and aiming some device toward a tower and was able to successfully get internet provided.

 

I have another neighbor who lives less than a mile away who also has AT&T internet, though he says he receives his over a traditional phone line.

 

When I call AT&T, I can't get any help. They said they would send someone to my area (not my home) to check it out. When I followed up weeks later they just told me my area doesn't qualify for service and they'll send out flyers in the future whenever it does... Who can I talk to to get the same service as my neighbor? My house is even set higher up with a cleaner line of sight in every direction!

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Tutor

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6 Messages

a year ago

Awesome. I have a service tech out now to install the fixed wireless. I'm a little upset AT&T didn't tell me a month ago when I first asked about my internet options, they just told me there were no internet options for me. So now I've got to pay $345 to get out of my ViaSat contract. Does the right hand ever talk to the left hand? Because I got transferred to 6 different people on the Chat last week and nobody seemed to know what Fixed Wireless was. In any case, my new 430GB data limit is much better than my current 50GB limit, and for half the cost. So this positive outweighs any of the negative.

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