For the mom who gives us everything - Mother's Day gifts that connects us.
Get superfast AT&T Fiber internet
M

New Member

 • 

2 Messages

Thursday, September 10th, 2020 3:02 AM

Closed

How do I find fixed wireless internet information?

Since the pandemic started, I have been working from home full time, using a mobile WiFi hotspot as my only internet.  No wired connections (phone line or cable) are available to the six homes on my immediate street and the other areas close to us.  Satellite is not a viable option for constant video conferences.  So far I cannot get any help getting ATT to either hurry up and bring the Fiber down our road (it has been installed on the main road 100 yds away), or stop throttling the only internet source I have?  I have been trying to find information or check availability for fixed wireless internet but the system keeps saying I already have internet (i guess it thinks the mobile hotspot counts) and when I call, they keep trying to sell me on getting a wired internet service (I have attempted three times in two years and they cancel the installation appointment, without telling me, because it is not available at my location.)  I feel frustrated and ignored every time I try to find a solution.

Accepted Solution

Official Solution

ACE - Teacher

 • 

943 Messages

4 years ago

New Member

 • 

2 Messages

4 years ago

Yes, thank you.  Other than it insisting Fiber is available, it did provide the information for a fixed wireless option which I was able to confirm availabikity for my home!  Thank you again.

Community Support

 • 

231.4K Messages

4 years ago

We are here to help, @Marr7402.

 

Thank you to @teetertotter for the useful information.

 

We are happy that you found our that it is available for your home. Here is more information about Fixed Wireless and you can even double check to make sure it is available at your location by researching your address.

 

Let us know if this helps.

 

Marc, AT&T Community Specialist

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.