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Wed, May 29, 2019 3:12 AM
My phone is broken and doesn't work anymore.
I've already bought my new phone, so I want to stop paying old phone.
Where and how can I cancel the contract?
8 months ago
Thanks for reaching out to us. Please visit our support page to learn how to cancel or remove a line on your account. The page lists prerequisites you should know before proceeding with this. Follow the steps, and let us know if you run into any issues during this process. Thank you!
Collin, AT&T Community Specialist