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Contributor

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4 Messages

Sun, Jan 19, 2020 8:20 PM

False advertisement

Yesterday I looked on my att app to see how much more the next internet speed would be. The 1000 was 30.00 just like the 300 speed that I was paying for now as you can see in the picture . I called talked to two people and both told me they had no idea what I’m seeing but they see 50.00 for the 1000. No one would even try to see what I’m seeing. Guess what I couldn’t get on my internet part of the app all night and this morning, I go on this afternoon and the price is changed to the 50.00. I was appalled that they did see it but just didn’t want to give it to me for the price that was advertised and then changed it. It shows that they lied to me not a company that I want to be giving my hard earned money . I will be switching my internet this week!

Responses

ACE - Expert

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12.8K Messages

a month ago

9 times out of 10 those discounts are for new customers.
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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
lizdance40

ACE - Sage

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70.3K Messages

a month ago

We would love those prices in Connecticut. I pay twice that.

🐾 (The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
cutberth

Tutor

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13 Messages

at&t is not a company that does very well at understanding, they are only interested in profit at any cost to the consumer.