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and_i_oop's profile

Contributor

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3 Messages

Thursday, November 21st, 2019 2:09 AM

fake internet speed advertised

Hi-

so today I called AT&T to upgrade our grandfathered u-verse plan, basic 6, to upgrade to the advertised 50 mbps internet as basic 6 was just starting to fall out of favor. I would get anything higher than 50 mbps, but thats the only thing there. So i called and asked to upgrade to 50, but they claim that we were not eligible because of "bandwith" problems. What's the point of advertising the internet speed if you can't even provide it? At least take it down or something and show the only things you can provide. Total rip off.

ACE - Expert

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25K Messages

4 years ago

Available internet speed is dependent on many variables. 

 

Are you saying that you don't believe that 50 mbps is available at all or are you just upset that it isn't available to you?

Contributor

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3 Messages

4 years ago

on the website for internet options on my house address there IS an option for 50 mbps, but the sales representative said something about how it's not avaliable. my point is, why put it up if i cant even buy it...

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