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Thu, Aug 19, 2021 7:16 AM

Disconnected from server

Often my email claims that I'm no longer connected to a server.

And this happens consistently at home.

Also, I don't recall EVER getting three out of five "bars" at home!

Please help!


Timothy (Edited per community guidelines)

[email scrubbed]


Community Support


172.6K Messages

2 m ago

Let's make sure your internet's working properly, @thanlon553


If you haven't already, you may want to try using our Smart Home Manager app to check for Wi-Fi strength and troubleshooting tips. If you scroll down to where it says Smart Home Manager features, you'll find instructions. 


Are any other devices having trouble connecting to your internet? We want to know if it's being caused by your internet connection or the email client itself. 


Please let us know if this helps! 


Raiden, AT&T Community Specialist 

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