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CoffeeT3CH7's profile

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Sat, May 11, 2019 6:01 PM

AT&T Legacy DSL Price and Customer Service Review

Here is an honest review of a couple of experiences I have had with AT&T over the phone regarding some questioning I have done about their legacy DSL Internet service.

As you may know, traditional DSL is not the fastest internet around but it may suffice for those of you who only want internet for very basic browsing and such. Or if it is the only service still provided in your area.
I did my research thinking it was going to be a good deal for me, however, I learned that it is more expensive..

AT&T DSL price in my area would be $56 per month for 768k download speed.

The first time I called AT&T to talk about this, I talked to someone who did not even want to talk about the legacy DSL internet service and said they were no longer providing it in my area. They only talked about their new services and bundles, which I did NOT want.

The second time I called AT&T, I spoke with a Keyana (might be spelled wrong), and she gave me all of the information I needed without any pressure, so I wanted to let her know I really appreciate her kindness and getting straight to the point.

 

ATTHelp

Community Support

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172.4K Messages

2 y ago

Hello @CoffeeT3CH7

Thank you! For your feed back glad you got the information needed. Please, Feel free to reach out to us if you have any question or concerns we would be glad to help.

Charles, AT&T Community Specialist

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