Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
Get superfast AT&T Fiber internet
Drexxin's profile



1 Message

Thursday, November 16th, 2017 9:44 PM

75mbs to 100mbs package upgrade..same price, what do I need to know?


I just discovered that the promotion I'm on (75mbps for 1 year) is the same price as upgrading to 100mbps ($60.) When I click on it, it tells me removing the 75mbps service will remove something that is no longer provided.

What is the catch? Is it safe for me to do this upgrade and assume my price won't increase until the promotion is over?


Community Support


232.9K Messages

7 years ago

Hi @Drexxin,

I definitely understand how important it is to know if you will be charged more for going onto the new promotion. I am more than happy to check into this for you!

So I can best assist, please send me your account information via private message @ATTCares and I will be able to get you an answer. I look forward to hearing from you!

Have a great rest of your day!

Geovanni, AT&T Community Specialist

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.