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Sat, Mar 28, 2020 1:44 AM

WiFi is done

There is no internet signal nor WiFi. Please help. Been on phone waiting for customer service for 3:41minutes.


Brand User

New Member


121.1K Messages

2 months ago

Afternoon @Joanne82,


Our wait times are a bit longer than usual. 


We recommend using AT&T's FixIt Tool to troubleshoot, it is fast and the best option as this time. Just text Text myATT to 556699.


A quick fix may be resetting the router. 


ChrisZ, AT&T Community Specialist 

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