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1 Message

Tue, Jun 11, 2019 9:01 PM

Wheres is my att u verse tech?

Sending this in behalf of my parents they resently moved. And scheduled internet hook up for new house. They received a date of June 4th there was and error no one showed up. Rescheduled for 11th there was an error no one showed up. Now they are trying to reschedule for the 17th instead of just having some one come out and just hook up the freaking internet. I have called every number available transferred to numerous people that have no solution but roll the dice and wait till the 17th. What do they do. They are elderly and need internet to help their daily life. 


Accepted Solution

Official Solution

Brand User



108.5K Messages

8 months ago

Hello @Wandamorris78,


Thanks for reaching out to the Community, we understand the importance of getting internet service for your parents home. We can help you look into the status of your technician appointment.


Access this article for information on Checking Appointment or Technician Status. You'll find how the myAT&T app can help you to check, edit, reschedule, or cancel your appointments. You'll find a link within the article to download the app.


Let us know if the articles above help!


Denise, AT&T Community Specialist



*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.