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5 Messages

Tue, Jun 26, 2018 5:59 PM

Uverse 5268AC constant disconnects. Wired and wireless, multiple devices

Sorry for posting on the wrong section I posted this on Fiber by accident.

 

I am not sure if I can post here, there seems to be no tech support forum.. and we were already delivered a new modem recently..no fix

 

There seems to be an internet problem constant disconnecting, wired, wireless and on multiple devices so we can rule this out... 

hopefully im allowed to post logs and if someone can spot anything, please let me know.. this isnt the whole log, only when experiencing the disconnect

 

INF2018-06-26T12:57:05-05:00sys
Node 192.168.1.68 is down
INF2018-06-26T12:54:05-05:00sys
Node 192.168.1.67 is down
INF2018-06-26T12:51:11-05:00sys
Node 192.168.1.68 is up
INF2018-06-26T12:50:01-05:00sys
Successfully logged into a password protected page
INF2018-06-26T12:48:41-05:00sys
Node 192.168.1.67 is up
INF2018-06-26T12:40:30-05:00hurl
err=4 name=NO_DHCP_SERVICE clear
INF2018-06-26T12:40:18-05:00sys
ipnet0: Up on br1 with 107.193.132.252/22
INF2018-06-26T12:40:18-05:00sys
DNS up DNS1:68.94.156.9, DNS2:68.94.157.9
INF2018-06-26T12:39:29-05:00hurl
err=0 name=PHY_NONE clear
INF2018-06-26T12:39:26-05:00hurl
err=15 name=EAPOL_FAILED clear
INF2018-06-26T12:38:46-05:00hurl
err=4 name=NO_DHCP_SERVICE detect
INF2018-06-26T12:38:39-05:00hurl
err=0 name=PHY_NONE detect
INF2018-06-26T12:38:35-05:00hurl
err=15 name=EAPOL_FAILED detect
INF2018-06-26T12:38:34-05:00sys
dnstest0: connection lost, reconnecting...
INF2018-06-26T12:38:31-05:00sys
dsl0: connection lost, reconnecting...
INF2018-06-26T11:52:49-05:00hurl
err=4 name=NO_DHCP_SERVICE clear
INF2018-06-26T11:52:44-05:00sys
DNS up DNS1:68.94.156.9, DNS2:68.94.157.9
INF2018-06-26T11:52:44-05:00sys
ipnet0: Up on br1 with 107.193.132.252/22
INF2018-06-26T11:52:43-05:00hurl
err=15 name=EAPOL_FAILED clear
INF2018-06-26T11:52:43-05:00hurl
err=0 name=PHY_NONE clear
INF2018-06-26T11:51:58-05:00hurl
err=0 name=PHY_NONE detect
INF2018-06-26T11:51:23-05:00hurl
err=15 name=EAPOL_FAILED detect
INF2018-06-26T11:51:23-05:00hurl
err=4 name=NO_DHCP_SERVICE detect
INF2018-06-26T11:50:49-05:00sys
dnstest0: connection lost, reconnecting...
INF2018-06-26T11:38:58-05:00sys
Node 192.168.1.68 is down
INF2018-06-26T11:31:30-05:00sys
Node 192.168.1.68 is up

 

 

 

Tutor

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5 Messages

4 y ago

and some of the system log  if it helps

 

infoJun 26 12:56:35
daemon: mcpd: vzonead_config: 58117889: msp_timer MSP config changed, reset timer to 0
infoJun 26 12:51:20
daemon: dnsd[2310]: max forward exceeded (cnt=32)
infoJun 26 12:51:02
daemon: mcpd: vzonead_carousel_start msp_recv_ip=6bc184fc
infoJun 26 12:51:02
daemon: mcpd: carousel pbit=4 dscp=18 class=1
infoJun 26 12:51:02
daemon: mcpd: vzonead_carousel: 1608 fd=13 IP_ADD_MEMBERSHIP maddr=efc40001
infoJun 26 12:51:02
daemon: mcpd: vzonead_carousel_start 1567 caller=452 car_mcast=efc40001 car_port=31801
infoJun 26 12:51:02
daemon: mcpd: vzonead_carousel_stop 1506 car_mcast=efc40001 car_port=31801
infoJun 26 12:51:02
daemon: mcpd: vzonead_carousel: 446: Carousel timeout! No car packet for 600 secs. seg_cnt:2958 prev_seg_cnt:2958
infoJun 26 12:40:50
daemon: lmd[2343]: dhcp6c0: state is up
infoJun 26 12:40:50
daemon: lmd[2343]: ip -6 addr add 2001:506:7f99:b19::1/64 dev br1
infoJun 26 12:40:50
daemon: lmd[2343]: dhcp6c0: create an address 2001:506:7f99:b19::1 pltime=1209600, vltime=1209600
infoJun 26 12:40:50
daemon: lmd[2343]: make an IA: NA-1
infoJun 26 12:40:50
daemon: lmd[2343]: dhcp6c0: receive reply from fe80::8e90:d3ff:fe36:9c01 on br1
infoJun 26 12:40:50
daemon: lmd[2343]: dhcp6c0: a new XID (514ade) is generated
infoJun 26 12:40:50
daemon: lmd[2343]: dhcp6c0: request non temporary address
infoJun 26 12:40:49
daemon: lmd[2343]: dhcp6c0: reset timer for br1 to 0.961000
infoJun 26 12:40:49
daemon: lmd[2343]: dhcp6c0: server ID: 00:03:00:01:8c:90:d3:36:9c:01, pref=-1
infoJun 26 12:40:49
daemon: lmd[2343]: dhcp6c0: receive advertise from fe80::8e90:d3ff:fe36:9c01 on br1
infoJun 26 12:40:30
daemon: rulemgrd[2384]: CMD_RET: 6528
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