Tutor
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4 Messages
Utility Easement Encroachment Approval - No Objection Letter
I'm trying to build a pool in my backyard that will be 2 ft in encroachment into the easement. In order to get the Miami Dade County (Florida) building permissions I need a consent letter from all the Utility Companies in my area. I was able to get FPL, Water & Sewer, Comcast and Gas consent letters, I'm only missing the AT&T letter. After calling the customer support line they send me to an store in order to get this letter. I went to the store and they were unable to help me with this matter. I trying to contact someone that can at least give a phone number to solve this issue.
Thanks in advance.
ATTHelp
Community Support
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221.5K Messages
6 years ago
Good evening @bryanalonso,
My name is Anthony, and I am part of the AT&T Community and Forums Team. It is my understanding you want to get an easement release from AT&T. This is so you can start construction on your new swimming pool. I will be happy to put you in touch with the right department.
Please call 1- 800-894-0374; this number will put you in touch with our property damage department. They also handle easement issues for AT&T.
Thank you for using the Community Forums, and have a wonderful holiday season!
Anthony, AT&T Community Specialist
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Hcc2019
Contributor
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1 Message
5 years ago
I need a utility concent form
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tchavez
Contributor
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1 Message
5 years ago
I have an AT&T easement that's not clear on the location of the equipment. I need to talk to someone that can confirm the location and possibly amend the easement to include the location. We are purchasing a large piece of land that currently cannot be built on due to the easement. Any idea who to call? When I dial the 800-894-0374 number I can't get a liver person or even a voice mail. Thank you.
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timmyrob421
New Member
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3 Messages
3 years ago
I need to send a gate to easement agreement to the right department at AT&T, who can I speak to or email regarding this?
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spoom2
Expert
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18.4K Messages
3 years ago
Contact the number provided by ATTHelp
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timmyrob421
New Member
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3 Messages
3 years ago
would you be so kind to provide the number. I'm having some difficulty finding any number.
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spoom2
Expert
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18.4K Messages
3 years ago
It's in the 2nd post!
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downbytheriver
New Member
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5 Messages
3 years ago
Phone Number Doesn't Offer an automated Option for Easement Letters.
Apparently there is one person in all of AT&T Risk Management - and, they're sooo overwhelmed that after being on hold for some time - they notify you that the Voicemail Box is Full and cannot accept messages.
In the past when I've received this sort of dis-Service, the company was on its last legs about to file for either Chapter 8 or Chapter 11.
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spoom2
Expert
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18.4K Messages
3 years ago
That's the number AT&T has provided. You could write the office of the president or you can do the following:
Executive Customer Care Contact
If you've contacted Customer Service and require additional support, click here to contact Elaine Malit, VP-Customer Care
https://www.att.com/gen/investor-relations?pid=27794
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spoom2
Expert
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18.4K Messages
3 years ago
Just for information another number provided for Sedgwick 800-246-8464 yet another number is 855-365-4976, 8am - 4:30pm CST. Since we've been given no clear direction from AT&T how to proceed with these request I'm closing this topic to posting so the numbers stay on the bottom.
(edited)
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