Unable to connect Samsung S7 phones to Pandora, Netflix, and certain apps while on Uverse 45MB wifi
We recently upgraded to the 45MB Uverse Internet package. Now we cannot connect to Pandora, Netflix, and certain other apps on our Samsung Galaxy S7 phones while the wifi is enabled on the phones. If we turn off wifi, the apps connect as expected using Sprint. The phones work fine on Charter.net wifi and other wifi networks we have access to. When analyzing this problem, it all tracks back to the Uverse 45MB Internet package recently installed.
We have rebooted all AT&T devices including the new Pace gateway several times to fix this, and the problem persists. I have read that AT&T is having DNS issues. Tonight I plan on changed the DNS settings on the gateway to access Google (22.214.171.124) or OpenDNS (126.96.36.199) DNS servers and see if that helps.
Are there any other suggestions on why Uverse Internet will not connect on certain apps but work fine on others?