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1 Message

Fri, Nov 27, 2020 10:43 PM

smart plugs won't connect

I have both Wemo and gosund smart plugs that I cannot connect to the apps. I have used the Smart Home App and NOTHING, has helped me connect. Seriously, how do you connect the plugs to the app they come with.

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Brand User
ATTHelp

Community Support

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144.7K Messages

2 months ago

We're happy to help, @mhajdik.

 

Have you tried restarting your Gateway or modem?

Have you reached out to the manufacturers to make sure there's nothing wrong with the devices?

 

Aminah, AT&T Community Specialist

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