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Sun, Sep 30, 2018 7:05 PM

Smart Home plugs & Fire TV Stick

Just upgraded to Internet 45 to get better speed, but now our Smart Home Plugs and Fire TV  Stick Remote no longer work. have tried everything I know to get them going again, with no luck.


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120.3K Messages

2 years ago

Hi @dmc4153,


You may have to re-establish your connection by 

  1. Turn on your Amazon Fire TV/Stick.
  2. Select Settings from the menu.
  3. Select Network. The TV automatically detects nearby networks.
  4. Select your preferred network.
  5. If your preferred network is not displayed:
    • Select Join Other Network.
    • Enter the network password.

Thank you for reaching out to AT&T's Community and Forums Team.


Lafayette, AT&T Community Specialist

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