For the mom who gives us everything - Mother's Day gifts that connects us.
Need help connecting your router?
S

New Member

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2 Messages

Tuesday, December 1st, 2020 9:59 PM

Setting up netgear/Orbi RBK 40 with BGW210

I cannot get the Wifi to work properly. Can you please walk me through the steps for connecting the two? Your forum takes me to an article about passthroughs on the Motorola or 2Wire/Pace modems which I do not have. The steps I followed did not work. 

Community Support

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231.4K Messages

3 years ago

We're here to help, @Sobczakd11!

 

We suggest looking into how to configure IP Passthrough for your current AT&T Internet setup. When accessing the article, it is specifically regarding the Arris BGW210-700

 

If you do continue to have issues after following these steps, let us know what you are experiencing, and what step caused difficulty.

 

We look forward to hearing back from you!

 

Donovan, AT&T Community Specialist

New Member

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2 Messages

3 years ago

I followed the steps given and changed the IP passthrough to MAC address of my ORBI RBK-40 but there is still no signal available for that router. The signal still goes through the ATT router. 

Community Support

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231.4K Messages

3 years ago

We're here to help @Sobczakd11.

 

  • What internet service and plan do you have?

 

Please let us know so we can better assist you.

 

Charles, AT&T Community Specialist

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