Questions about internet-only install
I've gone through some threads here but I'm still not entirely clear on a few things. I'm an existing DSL customer, and I've got an internet-only install scheduled for Friday.
I want to state now that this would not have happened were it not for Andy, the wonderful Social Media Manager that assisted me after I contacted CC via this forum. I had been gotten to by a rogue sales rep but Andy straightened it all out and made sure I got only what I wanted and nothing that I didn't, and he made me laugh several times even though only a few minutes before I was ready to quit all AT&T services. Andy is awesome, and I can't thank him enough for his help.
I had thought the hardest part of this would be sorting out my network after the fact, but thanks to this forum, I'm going to be able to restore order to it right after the install is finished. Thank you to the members here that share such valuable knowledge.
(This is starting to sound like an acceptance speech...)
When I got DSL the first time, waaaay back in 2001, there was no designated line - it worked on any POTS line. At the time, I simply installed a line in the living room with a 2x wallplate jack because that's where I wanted it. I got the install kit, hooked it up, it worked. When I temporarily moved to Florida, I closed my DSL acccount and my roommate got his own. I don't know if there was any difference in the process at that time and he doesn't remember. (The DSL modem is currently in his bedroom, but I'm having the uverse gateway placed in mine so that all major network components will be where I can get to them easily.)
I was under the impression that internet-only uverse operated in a similar fashion, but now I'm seeing mentions of a dedicated home run to the jack the gateway is attached to. I also see mentions of the possibility of a Cat3 direct from the NIC to the gateway. Is this only on a larger full-service gateway, or is this also on an internet-only gateway?
The reason I'm asking is that I know inside wiring changes are not covered by the install. I am quite capable of doing them myself, but that does me little good if the installer is already here before I'm made aware of a problem. After what I've already gone through, I just might lose it if I'm told the install will be delayed over wiring issues. There is an existing and working phone jack where I want the modem, but I'd like to head off any problems. If a stable home-run is required, I can run either an RJ11 or ethernet run, terminate the inside end and let him do what he needs to outside. I have access ports (which is how I refer to the holes left in the floor and basement wall by years-old cable installs) for ethernet or I can fish new phone line using the existing line.
Any clarification on this would be greatly appreciated. 🙂
Christa in Nashville
EDITED TO ADD: I'm getting the 12Mbps, which I thought I should mention as it seems higher speeds have different requirements?