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OwensTX's profile

Contributor

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3 Messages

Sun, Jul 7, 2019 2:49 AM

Provision Faster FTTN Internet

I currently have AT&T Internet via ADSL2+ FTTN provisioned at 50 Mbps.  I've had service for a year with no outages or issues...  Upon installation, the technician mentioned that I should be stable at 75+ Mbps and showed me where the modem 'channels' were sync'ed at 90+ Mbps...  He also showed me the map on his tablet of how the cable ran through the neighborhood from the node.  He mentioned that I was right on the cusp of the distance that AT&T uses for 50 vs 75 Mbps so I should call and see if they will bump it up to 75 Mbps... Of course, my neighbors towards the node get higher speeds (up to 100 Mbps) for the same price I pay...  

 

I made a few calls to customer service over a period of months in 2018 and was unable to make contact with anyone who could refer me to the right department...  The associates only knew what what was in their basic script...  Any advice on how I might be able to make progress in my quest for higher bandwidth?

_xyzzy_

Expert

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15K Messages

3 y مضت

Does Availability say you can get a 75M service at your address.  If not, you can't.

davemize

ACE - Professor

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3.6K Messages

3 y مضت

Here is recent thread where @my thoughts explains some of the situations surrounding increasing internet speed. Some of this may or may not apply to your case.

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