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Physical relocation of underground cable from green junction box to new entry point into house

Current phone line from green junction box to house is over 38-years old and over the last 20-years has regularly demonstrated connectivity (slowness) issues and speed decline during wet weather. (My work is now regularly done via home-based telework, so consistent connectivity and speed are "musts").

The line presently runs from the junction box (NW of home) and under a wood deck (on the West side of home).
- The lines enter the home are via a hole drilled in the siding (and caulked for weather sealant).
I want to physically relocate the line so that it enters the home on the North wall (via a junction box). The distance from the green box is roughly the same and will take it out from under the deck.

What do I need to do/who do I need to talk to, regarding moving the line? How much can I do to save cost?

Thank you - dtoth.

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my thoughts

Employee

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20.2K Messages

2 years ago

You will need to call 800.288.2020 to schedule a tech dispatch to install a new NID and place a temporary line on the ground from the terminal to the NID, the tech will then need to create a buried drop request for a local contractor to come and bury a new line. .... the tech visit for this work would be $99. The buried contractor bill will be several hundreds, the longer the footage the higher the expense.

Additional work needing to be done would be installing cat5e or better from the new NID to your current gateway location. If you did this inside work, expect tech will make connections without adding charges. If the tech needs to run wiring inside the house this will be billable separate from the outside work.

I would estimate total to be around $1000 after everything is done. May be lower or higher but that would be a good starting budget to plan for. All work will be billed, payable at a later date.

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