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areimherr's profile

Contributor

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1 Message

Saturday, July 6th, 2019 9:06 PM

Old Resident Still Has Service Turned On- I Cant Transfer Mine

Old resident hasn’t cancelled at my new apt. Customer service cannot transfer my existing service. We’ve called them five times and no answer. What do i do? 

Employee

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24 Messages

5 years ago

Keep calling until you get someone who knows how to get around that problem.

OR,

This may be worth a try, when you give your address, (for sake of example lets say your address is 123 Main St., Apartment A), Say your Address is 123 Main St., Apartment A, Room B

When the technician calls or arrives explain the situation. Eventually the other customers account will close for non-payment or they may actually cancel.

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