No wall jack
This is the first time I've posted here but I received my u-verse package in the mail the other day and realized I couldn't self-install because I have no phone jack. I have a coaxial cable but no phone jack.
I ended up booking an appointment with a technician for this upcoming Monday and was told to get permission from the apartment building to install a wall jack. However, the building doesn't want me to install a wall jack. They've suggested I either use the coaxial cable or consider other service options.
I tried calling at&t to convey this information and was told they weren't sure if the technician would be able to do the installation at all. They suggested one option was I cancel the tech visit since they weren't sure the tech would be able to do anything.
I'm not tech savvy but has anyone dealt with this before? Any recommendations?