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New Member

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2 Messages

Wed, Jan 15, 2020 3:34 AM

New construction no internet

Ridiculous how I enter my neighbors addresses and they have AT&T and my house is in between and I don’t have service here!!! I called 4 different numbers and nobody could help me! All of them kept telling me you need a technician out to check your house and when I got transferred we can’t send nobody without an open account!! But they couldn’t open it because of my address!!!

Responses

spoom2

ACE - Master

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5.8K Messages

a month ago

So is your home address where you get your mail? That's where AT&T gets it's info as far as legitimate addresses. When you call ask for an address validation, give them the addresses of your neighbors who have service on each side of you.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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2 Messages

@spoom2 Yes I do receive mail with that address. I called them but they told me to nominate my house for internet not sure what does that means and if it helps at all.

spoom2

ACE - Master

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5.8K Messages

Did you ask for address validation? You may have to call more than once to get a rep that knows what you're talking about.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.