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New Member


2 Messages

Tue, Aug 4, 2020 4:33 AM

New 3 House Construction Internet Installation



I'm planning on building multiple houses on a currently vacant lot. The lot is about 200' away from houses with services. The nearest terminal that I could find is about 500' away from the lot. Obviously I do not know if this where I'd end up connecting to, but just  an idea. 


I know you guys work with addresses in order to see if service is available. However, in this case the city I would be constructing in requires you to own the land, then submit official house plans, get approved, and then they will give you an address. I do not want to purchase this lot and potentially waste hundreds of thousands of dollars to get an address, to then be told that running the fiber is not possible. 


All I want to know is if it would be something AT&T would do in the first place, and where would we be connecting to (so that I can come up with house plans around that). I'm open to  anything, if you need to install utility box in  my front yard and use it whenever someone else in the neighboring empty lots decides to build,  whatever it is , I just want to know  my options.


I've already called the new installation line, and could not get anywhere without an address. 


I have maps  as well as addresses of the nearest houses to the lot, but don't know if it would be appropriate to post here, or if I should wait for private message/email. 


Thank you, 



New Member


8.4K Messages

2 months ago

You should probably post this in the business forum under engineering assistance. 

This is a user to user help forum. It is not an AT&T support site. I am not an AT&T employee, read the ACE's disclaimer at the bottom of this post

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New Member


2 Messages

2 months ago

Will try that, thank you for the response. 

Brand User

Community Support


133.6K Messages

2 months ago

Hello @Rhuza.


We are always working on improving and updating our coverage area. Although we would love to offer internet for every household, there are things that slow progress. This article is helpful in identifying them. It also includes a coverage map to see what areas we are working on.


Since this property will have multiple home, but no current address, we will need to do some research. To get this process started, please call us at 800-288-2020. Use the prompts and select repair, then put in your phone number.


Let us know if that helps.


Bonnie, AT&T Community Specialist

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