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MReagan's profile

Contributor

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2 Messages

Sun, Nov 3, 2019 5:16 AM

Need cut line repaired

I have been trying to get someone to come to my home and repair a line going into my house that has been cut. Its a fiber line for internet. I called 3 times and an appointment has not been made. What do I have to do to get a someone to come repair this line. I just got my service less than a month ago.

Accepted Solution

Official Solution

spoom2

ACE - Master

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17K Messages

3 years ago

Have you gotten a ticket number from repair?  If you're not getting what you need from the national number you can try calling your regional repair center here .  They  are not 24/7 so may not be open on Sunday.

Contributor

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1 Message

3 years ago

Need cut line repairs.  This has happened to me several times.  Internet/TV and this effect my security system as well.  So tried of the same problem this is the third time this has happened to me.  I have a ticket just will take over a week to get service repair.  And to top it all off AT&T workers cut the line while they were doing installation for my neighbor’s service.  I asked them are you going to fix this problem since you created it.  I am so done.

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