Need help connecting your router?
bynumtee's profile

New Member

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5 Messages

Thursday, February 27th, 2020 5:40 PM

My Own Modem/Router

I am looking at options concerning my Internet service. One thing I would like to do is to replace the 2-Wire gateway provided with AT&T with one that I purchase. Is that possible? If so, what are some recommendations? If Not, why? Thanks.

ACE - Expert

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24.2K Messages

3 years ago

Sorry but you cannot replace the gateway.

New Member

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5 Messages

@skeeterintexas Thanks. Is there a particular reason why?

browndk26

ACE - Professor

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4.9K Messages

If you have an older model gateway you can ask for a newer model. If service is working keep what you have. You can add a third party router behind the gateway to handle routing within your home network and provide WiFi. If you want to do that tell us what gateway you have.

Award for Community Excellence 2021 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
sandblaster

ACE - Expert

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62.2K Messages

It’s required for your service to work. You can get your own router and set it up behind the 2wire but you can’t replace it.

Award for Community Excellence 2021 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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