New Member
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2 Messages
My internet svc is down & AT&T WON’T FIX IT >:(
My AT&T internet service has been down/broken for 12 of the last 19 days because AT&T WON’T FIX IT and I’m getting text messages from AT&T regarding “going over my data allowance” on my cell service becaue I’M USING CELL SERVICE ALL THE (Edited per community guidelines)ING TIME because they won’t fix the internet service that I’m paying for and NOT GETTING. Therefore, they send me texts multiple times an hour saing I’m getting charged $30 a day for going over EVEN THOUGH IT’S THEIR FAULT MY INTERNET SERVICE ISN’T WORKING and I’m working from home for the last three months!
FAT&T !
formerlyknownas
ACE - Sage
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107.4K Messages
3 years ago
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formerlyknownas
ACE - Sage
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107.4K Messages
3 years ago
Your post has been moved to the correct for him for internet, but my knowledge ends with wireless so I will leave you here
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browndk26
ACE - Professor
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5K Messages
3 years ago
Have you called 800.288.2020 and asked for a line check or tech visit?
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davemize
ACE - Professor
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3.7K Messages
3 years ago
So you're calling support at 800.288.2020 and waiting a really long time to get through. What do you tell them? After explaining your problem, what do they tell you? Normally, if you report 'No Service', support will attempt to check the line and if possible, the equipment. Is this happening? If so, what's the verdict? It shouldn't be hard for support to determine if a tech is needed, new equipment is needed, or both.
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