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1 Message
Moving existing internet service
I have at&t Internet and I just moved from one apartment to a different one in the same complex and need help getting my internet back going.
Responses
Constructive
Employee
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17.6K Messages
2 months ago
1.800.288.2020
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
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my thoughts
Employee
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16.7K Messages
2 months ago
Did you place a move order? When?
For what activation date? The service would be turned off at the old address in order to have service at the new address.
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