IVE HAD 2 WEEKS OF CONTACTING ONE PERSON AFTER ANOTHER TO FIX MY BILL

MY BILL IS 58.00 IN THE RED ITS ALL SUPPOSE TO BE AJUSTED TO CREDITS I WAS GIVEN BUT 

EVERYTIME I YALK TO SOMEONE THEY SAY THEY DONT SEE THE CODES THAT GAVE ME THE CREDITS

OVER CHRISTMAS LOST INTERNET FOR 5 DAYS TOO

THIS WAS AN INSTALLATION CHARGE I WAS TOLD WAS FREE