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I think I have line problems. Please help.
On October 30 I switched from regular DSL to Uverse IPDSL. Only internet and phone are offered here and I kept my POTS. I subscribed for the MaxPlus 18Mbps. When the installer came and tested the line, he said I might need to drop down to the 12Mbps tier because his meter showed that I was 3200 feet from the CO and only showed it was capable of about 20Mbps and probably didn't leave enough overhead for the 18Mbps tier. I told him I would like to try for the higher speed if he thought there was a possibility for the higher speed. I also told him there was a splice in the underground drop from the street, but he said that wouldn't make any difference. The drop wire is about 40 years old and the splice is 20 or more. At first, I may have had a few drops, but it has gotten a lot worse in the past 10 days or so. I know my line stats aren't too good with SNR running in the 5.9 to 6.6 area. According to the NVG 510 modem logs I have had 291 modem retrains or drops since it was installed about 35 days ago. That is, if I am reading the logs right. A filter was installed in the NID and a Category 5 (maybe 5e) was run to the jack. I can post a couple of logs saves if it would help.
I think I either need my line improved if possible or I need to drop my speed down. I would prefer to keep my speed if I can. Can anyone here help me? I will try to give more info if I can.
Sorry it's so long. Thanks for looking.