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piersw's profile

New Member

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2 Messages

Thursday, April 20th, 2023 4:38 PM

i need a technicain to nistall/check my home internet

i will need a technician to install my home internet from your hub (which is in my back yard). Because i dont see a jack in my house. how can i gt this organized? i live in 33321 florida

Accepted Solution

Official Solution

Former Employee

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22.5K Messages

1 year ago

800-288-2020…. A full tech install with tech entering the home is $99 charge.

If you were allowed to order self install, the address had a working jack at some time in the past. If the jack has been removed or you cannot locate the working jack will have the $99 charge for tech dispatch.

(edited)

Former Employee

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32.9K Messages

1 year ago

You call and order service or order service online 

New Member

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2 Messages

1 year ago

Yeah I ordered the self install, but is there a number to call to ask for an installation technician?

Former Employee

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32.9K Messages

1 year ago

The same number you called to order service 

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