New Member
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1 Message
How long does internet installation take?
I got fiber internet and the default selection is to have a tech come out and install it. I read online this can take 4 hours. Has anyone gotten their internet installed and how long did it take? Also, could I just go to the store, pick up the modem, and install it myself although it never gave me that option when I registered online?
skeeterintexas
ACE - Expert
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26.8K Messages
11 months ago
Only if the residence has had the exact same service are you given the option of self-install. Apparently this is not the case.
Even if self-install had been an offered, the equipment would be sent. Picing up equipment at a store is not an option. Will it take 4 hours? Hopefully not but you never know what issues can arise.
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my thoughts
Former Employee
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21.5K Messages
11 months ago
While I have had fiber installs over 4 hours... the more common is 2.5 to 3 hours.
Burial or aerial (pole(s)), from how far away to terminal, available access to desire locations, ceiling tiles, etc.
An apartment or condo complex pre wired for fiber could be less than an hour.
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