I decided to give Fixed Wireless a try after receiving a letter in the mail about how it was now available at my address. I am desperate for better internet due to being stuck with DSL as my only real option.
The tech came out two weeks ago today to do the install. I get good measurements on speed tests online but it doesn’t download much faster or if it at all faster than my DSL connection did despite showing 40 MBPS on some speed tests while my DSL connection never showed more than 5 MBPS.
Three nights ago my fixed wireless service went offline and it’s been offline ever since. I can’t get anyone on the phone or chat. And the installer won’t return my calls. What the (Edited per community guidelines) is going on and what am I supposed to do.
If this is what I can expect from Fixed Wireless then I don’t want any part of it. LUCKILY they didn’t disconnect my DSL so I am still able to use it for the time being.