Firmware Update G10461

Hi @CFOREDU,

Thank you for reaching out. We're more than happy to take a closer look into this for you.

Concerning your G10461 Modem, we want to know:

• when was the last software update
• what AT&T plan do you have on it
• how long have you had this device
• are you having any trouble with the data connectivity

Let us know so we can assist further.

Doyin, AT&T Community Specialist.

when was the last software update
> Last Week
what AT&T plan do you have on it
> Mobile Share Advantage 6G
how long have you had this device
> Dec 24, 2020
are you having any trouble with the data connectivity
> The Message Blaster App can't establish a modem connection to the Model No. G10461