false information and maskless technician
Recently two door to door salespeople came to my house and sold me on 1GB fiber. I asked them to confirm multiple times that this was fiber and they promised that this was the case. Fast forward to today, the technician arrived at my door without a mask and tried to walk in even though I was wearing one. I had to ask the technician to put on a mask and he returned to his vehicle to get one. Once he got back I asked him if he just needed to pull the fiber to inside the house and he stated that fiber is not available for this area.
I cancelled both the internet and TV services and will not consider AT&T for future services.
AT&T I do not appreciate being lied to about available services nor do I appreciate the lack of concern of the health of others by your employees.