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J

New Member

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2 Messages

Tue, Nov 17, 2020 8:05 PM

Dsl

I need some answers regarding my dsl service. I am only getting 3 mbps and wanted to ask if I upgraded my router to the netgear night hawk would this help with my in house speed.

Responses

Constructive

Employee

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17.9K Messages

2 months ago

No your speeds are your speeds regardless of the modem. 

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my thoughts

Employee

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16.8K Messages

2 months ago

What speed are you subscribed to?

Is a faster speed available at your address when checking online?

Which gateway do you have?

Device(s) on wireless or ethernet connection?

While a different device may improve your in home devices talking to each other, your best speed to your address will not be improved... if your best speed is (example) internet 5 and your receiving 3 on a wireless connection... it is about what to be expected depending on your device(s), distance, objects signal has to pass through, competing wifi networks, etc. 

Please answer the above questions, may be able to offer some points to consider. 

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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2 Messages

2 months ago

I will find that out what speed I'm paying for conpaired to what I'm getting in the house.

I know in like 1000 yards from the so called dsl junction box. So frustrated. Cant see paying 500+ a month for ATT to put in personal fiber Optics. Thks, J

spoom2

ACE - Master

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9.7K Messages

2 months ago

Always do speed test through a wire Ethernet connection.  You can check your wifi speed against that to see how much you're loosing through your wifi connection. 

This is a user to user help forum. It is not an AT&T support site. I am not an AT&T employee, read the ACE's disclaimer at the bottom of this post

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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