Announcements
The epic new Samsung Galaxy S21 5G is available for preorder now!
New Member
•
2 Messages
Dsl
I need some answers regarding my dsl service. I am only getting 3 mbps and wanted to ask if I upgraded my router to the netgear night hawk would this help with my in house speed.
Responses
Constructive
Employee
•
17.9K Messages
2 months ago
No your speeds are your speeds regardless of the modem.
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
0
my thoughts
Employee
•
16.8K Messages
2 months ago
What speed are you subscribed to?
Is a faster speed available at your address when checking online?
Which gateway do you have?
Device(s) on wireless or ethernet connection?
While a different device may improve your in home devices talking to each other, your best speed to your address will not be improved... if your best speed is (example) internet 5 and your receiving 3 on a wireless connection... it is about what to be expected depending on your device(s), distance, objects signal has to pass through, competing wifi networks, etc.
Please answer the above questions, may be able to offer some points to consider.
0
0
joedt2741
New Member
•
2 Messages
2 months ago
I will find that out what speed I'm paying for conpaired to what I'm getting in the house.
I know in like 1000 yards from the so called dsl junction box. So frustrated. Cant see paying 500+ a month for ATT to put in personal fiber Optics. Thks, J
0
0
spoom2
ACE - Master
•
9.7K Messages
2 months ago
Always do speed test through a wire Ethernet connection. You can check your wifi speed against that to see how much you're loosing through your wifi connection.
This is a user to user help forum. It is not an AT&T support site. I am not an AT&T employee, read the ACE's disclaimer at the bottom of this post
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
0
0