Does the technician need to know that I want a new wall jack installed beforehand?
I spoke to four different people and I never got a straight answer. I'm having internet 50 installed on Saturday. I want the modem set up in a particular room but this room does not have a phone wall jack already in it. As I understand it, the modem has to be connected to the phone wall jack. My question is, can I make this request when he arrives or does it need to be added to work order? Basically, does the technician need to know that I want HIM to perform additional work outside of the standard install? I've been told it's $55 to install a new wall jack, which is no problem, but I never got a straight answer to my question. Also, I have a landline/POTS line. Again, there is no wall jack in this particular bedroom. Can the service technician while installing the new wall jack for the internet wire it so a POTS line can be hooked up from the same wall outlet? Basically, I want a wall jack where an internet modem and regular telephone can be hooked up. I've gotten conflicting answers to this question.
I got this explanation from an employee at this forum answering another question: "If you have a POTS line, desiring a jack in the room means rewiring the jack and installing a two port jack/wallplate, one for gateway connection, the other for phone line coming from POTS distribution." This set up is exactly what I want. A two port wall plate. One port for the internet connection and one for the land/POTS line. Is this possible? Can the internet tech do this while installing the internet? Or would this be something that the landline technician would have to do?